The Business Owner’s Guide to Survey Data Analysis

In this guest post,  Heidi Thiel from siegemedia.com outlines the main aspects of a successful survey from writing the questions to their analysis. Customer surveys are one of the most valuable tools business owners can use. Since survey data is straight from the source, business owners can get unbiased and accurate insights about customers, things …

Strategy and resilience: planning in uncertain environment

We live in an uncertain environment. Nothing we learn truly teaches us to deal with uncertainty. Even very rational people behave irrationally in an uncertain environment. Here are some ideas that help me personally deal with uncertainty. Show sport spirit Sometimes we win and sometimes we lose, no matter how smart we are. If we …